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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Order Management Domain Knowledge | 17% | - Business value-based integration decisions - System landscape mapping and integration prioritization - Integration timing and architecture alignment |
| Data Management | 17% | - Data model and object relationships (Order, Order Summary, etc.) - Historical data loads and transformation - Data import/export (Data Loader, CLI, Apex scripts) - Composite and Composite Graph APIs |
| Advanced Use Cases | 7% | - Remorse periods and advanced order flows - Fraud detection and business rule customization - Bulk order processing and remediation scenarios |
| Platform Development | 23% | - Apex-based integrations (Invoices, Payment Tokens) - Apex Actions for Flow and LWC - Testing strategy and performance considerations |
| Omnichannel Inventory | 13% | - Headless API integration with Order Management - OCI positioning and configuration |
| Platform Integration | 13% | - Platform events, triggers, and push notifications - Omnichannel Inventory activation and configuration - Integration with B2C/B2B Commerce |
Salesforce Order Management Developer Accredited Professional Sample Questions:
Question 1
How should testing strategies for Order Management integrations be approached?
A. Rely on manual testing exclusively
B. Focus only on unit testing for individual components
C. Include performance and integration testing in the strategy
D. Avoid testing real-time workflows for simplicity
Question 2
Which is the first step in configuring Omnichannel Inventory for Salesforce Order Management?
A. Define inventory locations and their relationships
B. Decommission existing inventory management systems
C. Enable real-time reporting for inventory levels
D. Automate inventory updates using Apex Triggers
Question 3
Which features of the B2C CRM Sync framework support Salesforce Order Management? (Choose two)
A. Automating legacy data migration
B. Avoiding the need for API-based integrations
C. Enabling unified customer profiles for B2C use cases
D. Synchronizing customer data across multiple clouds
Question 4
How can Batch Apex be used to enhance Order Management workflows? (Choose two)
A. Automating legacy system updates for new orders
B. Replacing all real-time integrations with batch jobs
C. Reducing processing time for bulk orders
D. Processing large datasets efficiently without governor limits
Question 5
What is the primary consideration when creating custom Apex Actions for Salesforce Order Management?
A. Replacing all native features with custom scripts
B. Ensuring compatibility with Flows and Apex
C. Limiting Apex Actions to read-only operations
D. Automating data imports using manual workflows
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: C,D | Question 4 Answer: C,D | Question 5 Answer: B |
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