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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration, Setup, and Configuration | 25% | - PRM and service integration - Deployment and migration - Site setup and activation |
| Topic 2: Templates and Themes | 10% | - Lightning and Visualforce options - Template selection and configuration - Theme customization and design |
| Topic 3: Customization Considerations and Limitations | 7% | - Performance and scalability - Declarative vs programmatic options - Limits and governor considerations |
| Topic 4: Experience Cloud Basics | 8% | - Experience types and use scenarios - Platform capabilities and limitations - Use cases and benefits of Experience Cloud |
| Topic 5: Branding, Personalization, and Content | 15% | - Personalization and targeted content - Content management and CMS integration - Branding and layout customization |
| Topic 6: User Creation and Authentication | 13% | - Single Sign-On and identity providers - External user activation and permissions - User provisioning methods |
| Topic 7: Sharing, Visibility, and Licensing | 17% | - License types and allocation - Data access and security model - Sharing rules and external visibility |
| Topic 8: Adoption and Analytics | 5% | - Reporting and dashboards - Engagement and adoption strategies - Moderation and community governance |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Question 1
Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
Choose 3 answers
A. Allow members to flag posts comments files, and messages that are inappropriate or spam.
B. Designer specific users as moderators so that they can closely monitor the size.
C. Give members Audience Targeting permissions within the Experience site.
D. Track Flagging and moderation activity within the Experience site.
E. Allow members to remove other member from the Experience site if desired.
Question 2
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their childcompanies.
Which functionality will meet the requirement best?
A. Move users who need case access to a higher level in the Role Hierarchy.
B. Configure an External Account Hierarchy.
C. Create a Sharing Set for the Account.
D. Manually share cases.
Question 3
Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?
A. Branding Sets
B. Content Management inWorkspaces
C. Administrator in Workspaces
D. Community Setting
Question 4
Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers
A. Create a permission Set
B. Select the profile for a given experience
C. Select a permission pot for a given experience
D. Edit the applicable user profile
Question 5
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
A. Help Center
B. Partner Central
C. Customer service
D. Build Your Own
Solutions:
| Question 1 Answer: A,B,D | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: B,C | Question 5 Answer: B,D |
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