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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which customer challenge does BSM Systems management most specifically address?

A) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
B) need to develop a multi-screen monitoring view of the cross-domain infrastructure
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) inability to detect the root-cause of an application problem

2. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
C) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
D) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

3. What is the most correct value proposition for HP Software's BSM Systems Management Solution?

A) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
B) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
C) It enables IT organizations to enhance network performance and availability while improving resource utilization and provide secure, compliant networks, while meeting SLAs and containing costs.
D) Itconsolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.

4. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) providing cross-domain visibility of IT infrastructure events to remove duplication
B) proactively enforcing policy and compliance reporting
C) improving consistency in application testing
D) end user monitoring to track business service levels
E) providing faster mean time to resolution (MTTR)

5. What is the most correct value proposition for HP Software's BSM Network Management Solution?

A) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
C) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

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