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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Which functionality is NOT included if a customer has a license for 100 IBM Sterling CPQ Direct Sales users?

A) Salesforce.com integration.
B) Manage orders placed from quotes through IBM Sterling Call Center.
C) Ability to use the configurator APIs for building of custom mobile apps for enterprise sales people on the road.
D) Ability to create catalog and pricing data in Sterling.

2. What component of IBM Sterling Order Management allows companies to efficiently handle returns and exchange processes?

A) Sourcing and Scheduling
B) Vendor Management
C) SterlingCollaboration Network
D) Reverse Logistics

3. IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A) Manufacturing, HighTech, Communication/Media/Entertainment/ LifeScience, Consumer.
B) LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.
C) Manufacturing, High Tech,Communication/Media/Entertainment, LifeScience, and Education.
D) Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.

4. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Field Sales
B) Any combination of channels.
C) Retail Store
D) Call Center

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