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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. In order to price a dealusing the IBM Sterling quoting capability, what deal knowledge is required by selling partners?

A) The number of internal sales people who will use Field Sales.
B) The number of selling partners who will use Field Sales.
C) PVUs required in order to run IBM Sterling Quotes.
D) Millions of quote lines per year created by selling partners.

2. IBM Sterling Order Management was built for multi-enterprise business processes in which of the following business models?

A) B2B, B2C
B) B2B, B2C, B2B2B, B2B2C
C) B2B
D) B2C

3. WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A) WebSphere Commerce does not manage the customer experience.
B) Any B2C touchpoint, excluding B2B.
C) Web, mobile, call center, in-store, and extended channels such as social networks.
D) Web only.

4. Which of the following is NOT a key benefit of using Global Inventory Visibility?

A) Complete view of all supplyand demand.
B) Reduce the cost of processing a return.
C) Increase customer satisfaction with accurate promising.
D) Better inventory utilization.

Solutions: