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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. A company decided to use an algorithm that analyzes various attributes of customer behavior, such as browsing patterns and demographics, and groups customers based on their similar characteristics. This way.
the company will be able to identify frequent buyers and trend-followers, among others. What type of machine learning this the company using?

A) Supervised machine learning
B) Unsupervised machine learning
C) Decision tree machine learning


2. An organization has justified the exclusion of control 5.18 Access rights of ISO/IEC 27001 in the Statement of Applicability (SoA) as follows: "An access control reader is already installed at the main entrance of the building." Which statement is correct'

A) The justification is not acceptable because it does not indicate that it has been selected based on the risk assessment results
B) The justification is not acceptable, because it does not reflect the purpose of control 5.18
C) The justification for the exclusion of a control is not required to be included in the SoA


3. Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management
[^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted Which of the actions presented in scenario 4 is NOT compliant with the requirements of ISO/IEC 27001?

A) TradeB selected only ISO/IEC 27001 controls deemed applicable to the company
B) The external experts selected security controls and drafted the Statement of Applicability
C) The Statement of Applicability was drafted before conducting the risk assessment


4. An organization has adopted a new authentication method to ensure secure access to sensitive areas and facilities of the company. It requires every employee to use a two-factor authentication (password and QR code). This control has been documented, standardized, and communicated to all employees, however its use has been "left to individual initiative, and it is likely that failures can be detected. Which level of maturity does this control refer to?

A) Defined
B) Quantitatively managed
C) Optimized


5. Based on scenario 5, what can be considered as a residual risk to Socket Inc.?

A) Users with access to cloud storage files are segregated on a separate network
B) The use of passwords with at least 12 characters containing a mixture of uppercase and lowercase letters, symbols, and numbers
C) Files arc decrypted once the user is authenticated


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: C

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