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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. A custom Microsoft Dynamics CRM 2011 team named SalesTeam1 merges with another team within the organization. You plan to remove SalesTeam1 from the organization by using functionality available from the Microsoft Dynamics CRM user interface. You need to prepare SalesTeam1 for deletion. What should you do?

A) Delete SalesTeam1's connections.
B) Reassign SalesTeam1's records to a different team or user.
C) Remove all users from SalesTeam1.
D) Change SalesTeam1's business unit.

2. You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A) You can overwrite selected customizations and maintain selected customizations.
B) You can overwrite selected customizations.
C) You must overwrite or maintain all customizations.
D) You can maintain selected customizations.

3. An entity in a default Microsoft Dynamics CRM 2011 solution has a custom field. When you attempt to delete the field, Microsoft Dynamics CRM displays a list of dependencies that must be handled before you can delete the field. Which dependencies will Microsoft Dynamics CRM display?

A) all Microsoft Dynamics CRM components that are dependent on the field, including reports
B) only unmanaged custom Microsoft Dynamics CRM components that are dependent on the field
C) all Microsoft Dynamics CRM components that are dependent on the field, other than reports
D) only managed custom Microsoft Dynamics CRM components that are dependent on the field

4. Changes to records on a custom Microsoft Dynamics CRM 2011 entity are not being recorded in the audit logs. Which settings are necessary to ensure that changes to the records are properly recorded? (Choose all that apply.)

A) In System Settings, enable the Start Auditing setting.
B) Configure the Audit Log Management entity to record data in the current calendar quarter.
C) Set the View Audit Partition security privilege to Organization for all users.
D) Enable auditing for the entity.

5. In Microsoft Dynamics CRM 2011 on-premises, you create a custom entity named Offices that stores information about office locations where contacts work. Each contact works at a single office location. You need to ensure that if an Offices record is deleted, associated Contacts records are not. Which type of one-to-many (1:N) relationship should you create between the Offices and Contacts entities?

A) custom to system referential relationship
B) system to custom parental relationship
C) custom to system parental relationship
D) system to custom referential relationship

Solutions: