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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Specimen Processing & Handling | 14% | - Processing & centrifugation - Transport & storage requirements - Specimen rejection criteria - Aliquoting & preservation - Documentation & tracking |
| Routine Blood Collections | 28% | - Capillary puncture procedures - Tourniquet use & vein assessment - Venipuncture techniques & equipment - Post-collection care & labeling - Order of draw & tube selection |
| Patient Preparation | 20% | - Informed consent & communication - Patient positioning & comfort - Requisition review & test verification - Site selection & preparation - Patient identification & verification |
| Safety and Compliance | 26% | - PPE & sharps disposal - Quality control & error prevention - Infection control & OSHA standards - HIPAA & patient confidentiality - Bloodborne pathogens & exposure control |
| Special Collections | 12% | - Glucose tolerance & dynamic tests - Blood cultures & sterile collection - Blood alcohol & legal collections - Pediatric & geriatric collections - Therapeutic drug monitoring |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A phlebotomist receives a specimen without a patient identifier on the tube. Which of the following actions should the phlebotomist expect?
A) The specimen can be tested if the order number matches.
B) The tube can be labeled from the requisition later.
C) The laboratory will reject the specimen.
D) The provider can verbally confirm the patient identity.
2. A patient calls about their laboratory results, which the phlebotomist has just retrieved from the office fax machine. Which of the following actions should the phlebotomist take?
A) Review the received report and notify the patient of the results.
B) Give the report to the requesting provider to review and notify the patient.
C) Ask the laboratory supervisor to interpret the results and report to the patient.
D) Tell the patient the results are in and that they can pick them up.
3. Which of the following is an example of a patient giving a phlebotomist implied consent to complete a blood draw?
A) The patient asks questions about the procedure.
B) The patient states, "Okay."
C) The patient extends their arm.
D) The patient signs a consent form.
4. Which of the following laboratory departments performs a CBC and ESR?
A) Chemistry
B) Hematology
C) Microbiology
D) Serology
5. A phlebotomist notices that a serum separator tube has not clotted before centrifugation. Which of the following actions should the phlebotomist take?
A) Allow the tube to clot completely before centrifuging.
B) Transfer the specimen into a plasma tube.
C) Centrifuge the tube immediately.
D) Shake the tube vigorously to accelerate clotting.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |

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