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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. After major software upgrade on an RNC in a mobile network, the Performance Mgt Team has analysed the Performance Mgt data and has noticed a trend of call set-up failures, who now needs to be informed with the MOST urgency?

A) Configuration Management and Network Planning & Optimisation.
B) Configuration Management and Fault Management.
C) Configuration Management and Care.
D) Network Planning & Optimisation and Care.

2. The Operations Manager is only authorized to place orders to vendors:

A) 1. if CT Head gave instruction for the order
2.they are within the guidelines and definitions documented in the Procurement Plan
3.he has received a written offer from the supplier
4.using SAP.
B) 1. after Gate 6 of the NSN Sales Process
2.if the Operations Manager has informed the procurement department
3.using suppliers which have been approved for this specific project and with which valid frame contracts exist or are provided by Procurement.
4.sending PO through email or fax to the supplier
C) 1. it is within the approved scope of the Operations Delivery
2.they are within the guidelines and definitions documented in the Procurement Plan
3.using suppliers which have been approved for this specific project and with which valid frame contracts exist or are provided by Procurement.
4.using SAP.
D) 1. within the approved scope of the operations delivery
2.within the guidelines and definitions documented in the Procurement Plan
3.using suppliers with good reputation and a good personal relationship with the Operations Manager
4.sending the PO in written form such as email or fax.

3. Which of the following is the basic input needed for the negotiation of a contract with a new subcontractor?

A) Procurement is responsible to use existing NSN guidelines in the contract.
B) Clear PO issuance procedures, payment and acceptance terms.
C) The conditions agreed in the Customer Contract.
D) Assurance of subcontractor delivery capability in terms of resources and previous
performance.

4. What needs to be included in the cost base line at Gate 4?

A) All costs related to risk mitigation plans.
B) All risk values captured during risk management workshops.
C) All costs of risk management agreed between the sales account manager and service delivery responsible.
D) All costs related to risk contingency plans.

5. What are the basic steps needed to manage the Workforce?

A) Book the necessary resources, manage shift work, monitor workforce utilization KPI.
B) Schedule the planned activities, monitor and report to the management.
C) Assign tasks, and hands over the activities plan; reports on the workforce management.
D) Plan, assign, dispatch and manage the activities; Monitor, manage and report on the workforce management.

Solutions: