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Nortel 922-072 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Telephony Configuration | 25% | - Call Routing & Dialing Plans - Class of Service & Restrictions - Station & Extension Programming - Line & Trunk Setup (Analog, Digital, VoIP) |
| Maintenance & Troubleshooting | 8% | - Backup & Restore Procedures - Common Fault Resolution - System Monitoring & Logs |
| Voice Mail & Applications | 15% | - CallPilot/Voice Mail Configuration - Auto Attendant & ACD - Unified Messaging Integration |
| System Initialization & Software | 20% | - Software Upgrade & Patch Management - Basic Configuration Wizard - Keycode & License Installation |
| System Overview & Hardware | 20% | - BCM200/400 Rls.4.0 Architecture - BCM50 Rls.3.0 Specifications - Hardware Installation & Cabling - BCM450 Rls.1.0 Components |
| Network & IP Integration | 12% | - VoIP Trunk Configuration - Security & Remote Access - LAN/WAN & IP Addressing |
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