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Oracle 1Z0-996-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Devices & Measuring Components | 15% | - Define device and measuring component concepts - Configure device types and configurations |
| Billing & Rate Management | 18% | - Configure bill segments and calculations - Apply rates, proration, and bill factors |
| Customer Information & Financial Transactions | 15% | - Maintain and manage customer information - Configure account and financial data |
| Service Order & Fieldwork | 10% | - Manage install events and service points - Understand service order orchestration |
| Measurements, VEE & Usage | 15% | - Configure usage calculations and subscriptions - Explain measurement lifecycle and VEE rules |
| Payments & Adjustments | 15% | - Manage payments, overpayments, and distribution - Configure and process adjustments |
| Credit & Collections | 12% | - Configure overdue debt management - Set up collection processes |
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Oracle defines the following prerequisites for the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials: No mandatory prerequisites; hands-on experience and recommended training strongly advised.
Verify the current requirements on the official certification page before booking.
The current exam information lists 60 questions for the 1Z0-996-21 exam, with 90 minutes minutes allowed. Practicing with a timer beforehand turns the limit into a familiar rhythm.
Oracle points candidates to these official training options:
Combine structured training with regular question practice for the sturdiest preparation.
Through continuous research and development, and speed. Our technicians and experts work on the 1Z0-996-21 bank daily, updating the database the moment the actual exam content changes — more frequently than typical offerings on the market. The bank is organized around the core knowledge and key points of the Oracle Utilities Customer Cloud Service 2021 Implementation Essentials syllabus, every answer is expert-verified, and delivery is immediate after payment. Customers come first here, and the free demo lets you verify all of it before spending anything.
The Oracle Utilities Customer Cloud Service 2021 Implementation Essentials blueprint is built on these principal domains:
- Payments & Adjustments (15%)
- Credit & Collections (12%)
- Measurements, VEE & Usage (15%)
The official outline continues with additional domains — the question bank covers the full set.
At present, the passing score for the 1Z0-996-21 exam is 68% and the registration fee is $245 USD. Both belong to Oracle and can change, so confirm them on the official site when you register.
Registration is handled through the official channels listed here:
Select a test center or online appointment, and book early — the most convenient slots fill first.
Oracle Utilities Customer Cloud Service 2021 Implementation Essentials Sample Questions:
A usage subscription must exist before usage transactions can be calculated for a specific service point.
Where do you configure the usage recipient?
- A. in the Device Type
- B. in the Service Point Type
- C. in the Usage Subscription Type
- D. in the Measuring Component Type
- E. in the Usage Rule Type
Correct Answer: C 🗳️
When configuring the Get Scalar Details usage rule, which three attributes can be defined to retrieve scalar values? (Choose three.)
- A. Service Quantity Identifier
- B. Time of Use
- C. Service Point ID
- D. Device ID
- E. Unit of Measure
Correct Answer: B,C,D 🗳️
What contains the details of how a bill was calculated and how it will be printed on a bill?
- A. Bill
- B. Bill Segments
- C. Rate Schedule
- D. Calculation Rules
- E. Service Agreement
Correct Answer: B 🗳️
Which two plug-in spots can call the rating functionality using base package-supplied algorithm types? (Choose two.)
- A. Billable Charge Template
- B. Bill Segment Type - Bill Segment Create
- C. Adjustment Type - Generate
- D. Adjustment Type - Adjustment FT Creation
- E. Bill Segment Type - Bill Segment FT Creation
Correct Answer: D,E 🗳️
Throughout its lifecycle, an asset's disposition changes as it is moved between locations and service statuses.
Which are valid asset dispositions?
- A. Receiving; In Field; Storage; Retired
- B. Receiving; Installed; Storage; Retired
- C. In Receipt; Installed; In Stores; Retired
- D. In Receipt; In Field; In Stores; Retired
Correct Answer: D 🗳️
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