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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Apps in the Slack Platform | 7% | - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Identify when to set up a team to collaborate on a Slack app. - Recommend how to automate and enhance operations on a Slack workspace. |
| Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Recommend when to add support for channels that are shared externally with Slack Connect. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. |
| Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Implement the OAuth installation flow. - Design for security. - Identify the steps you could take to make your app communicate securely in Slack. - Store and retrieve data and tokens safely. - Request the appropriate tokens for your app's use case. |
| Core Development (Workflows, Modals, Interactivity) | 48% | - Build and deploy workflows using Workflow Builder and the Slack CLI. - Develop interactive components such as modals and home tabs. - Handle interactive payloads and events effectively. - Integrate Salesforce data with Slack applications. |
| APIs for Managing Your Slack | 12% | - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. |
| Tools | 5% | - Recommend when to use sample code and external resources. - List some use cases for Slack Developer Tools (SDT). - Explain the purpose and value of Block Kit Builder. - Recommend when to use the Bolt development framework to build Slack apps. |
Salesforce Certified Slack Developer Sample Questions:
1. Your company's Slack app is designed to streamline project management across teams. In which scenario should you consider adding support for channels shared externally with Slack Connect?
A) When the app facilitates collaboration on projects involving external partners, clients, or vendors in shared channels
B) When the project management app is intended for internal use only within a single organization
C) If the app contains highly sensitive information meant only for internal team members
D) When the app is used for broadcasting general announcements to large, unrelated audiences
2. If you want to retrieve a list of all channels in a Slack workspace that your app has access to, which Slack Web API method should be used?
A) channels.list
B) users.conversations
C) conversations.list
D) channels.info
3. In which scenario should a developer consider sharing their Slack app with other workspaces?
A) When the app contains proprietary information specific to one company's internal operations
B) If the app is designed to be a universal tool for tasks such as scheduling, project management, or team communication
C) When the app is developed to comply with the specific regulatory requirements of a particular industry sector
D) For an app that integrates deeply with the organization-specific internal databases and systems
4. A company wants to implement a Slack app for employee onboarding that provides new hires with necessary information and answers frequently asked questions.
Which approach is most effective for this purpose?
A) Send automated direct messages to new hires with onboarding information
B) Create a series of channels for different onboarding topics where new hires can find information
C) Develop a bot that new hires can interact with to get onboarding information and ask questions
D) Use a slash command that provides a list of onboarding resources
5. In which scenario would utilizing the Slack Audit Logs API be most beneficial?
A) When designing a Slack bot to automate responses to common queries in a support channel
B) For real-time notification of messages posted in specific channels
C) When needing to monitor and review changes in user permissions and access to sensitive channels or data
D) To customize the Slack workspace interface and theme settings for individual users
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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