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IBM M8010-238 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Marketing & Commerce Integration | 20% | - Analytics and campaign management - Precision marketing capabilities - Multi-channel experience management |
| Order Management & CPQ Solutions | 35% | - Order capture and fulfillment processes - Enterprise product configuration complexity - Configure, Price, Quote (CPQ) fundamentals - Pricing rules and management |
| Selling & Positioning IBM Commerce | 25% | - Customer pain points and solution mapping - Deployment models: On-premise vs Cloud - Competitive differentiators |
| IBM Commerce Solutions Overview | 20% | - Key value propositions - WebSphere Commerce platform capabilities - Supported business models (B2C, B2B, B2B2C) |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
Question 1
What component of IBM Sterling Order Management allows companies to efficiently handle returns and exchange processes?
A. Sourcing and Scheduling
B. Vendor Management
C. SterlingCollaboration Network
D. Reverse Logistics
Question 2
The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.
A. build an ongoing dialog with shoppers using triggers and actions
B. deliver a personalized shopping experience based on user identity
C. leverage marketing analytics to tune marketing activities
D. budget and plan marketing campaigns across channels
Question 3
IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?
A. Manufacturing, HighTech, Communication/Media/Entertainment/ LifeScience, Consumer.
B. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.
C. Manufacturing, High Tech,Communication/Media/Entertainment, LifeScience, and Education.
D. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.
Question 4
UESTION NO: 18
What are the characteristics that ensure best performance and scalability of the configuration engine?
A. Both A & B
B. Runtime XML files for models
C. Modelcaching
D. Stateless design
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: D |
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