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[Apr-2026] CGEIT Certification with Actual Questions from PracticeVCE
NEW QUESTION # 171
An enterprise recently experienced a major breach that was escalated effectively. However, the recovery took far longer than expected, resulting in significant financial loss. Which of the following is MOST likely the root cause of this scenario?
- A. Key performance indicators (KPIs) were not regularly monitored
- B. The disaster recovery plan (DRP) was not routinely updated
- C. The business continuity plan (BCP) was not recently tested
- D. The recovery point objective (RPO) was not established
Answer: C
Explanation:
The most likely root cause in this scenario is that thebusiness continuity plan (BCP) was not recently tested.A plan may exist and be theoretically sound, but without testing, organizations cannot assess whether recovery procedures work effectively under real conditions.
Testing ensures that time estimates are realistic, personnel understand their roles, and systems perform as expected. A lack of testing results in delays, confusion, and extended recovery times-even with escalation processes functioning well.
Reference:
CGEIT Review Manual: Domain 4 - Risk Optimization, Continuity Management COBIT 2019: DSS04 (Manage Continuity).
NEW QUESTION # 172
A CIO just received a final audit report that indicates there is inconsistent enforcement of the enterprise's mobile device acceptable use policy throughout all business units. Which of the following should be the FIRST step to address this issue?
- A. Review the relevance of existing policy.
- B. Incorporate compliance metrics into performance goals.
- C. Implement controls to enforce the policy.
- D. Mandate awareness training for all mobile device users.
Answer: A
Explanation:
The first step to address the issue of inconsistent enforcement of the enterprise's mobile device acceptable use policy is to review the relevance of the existing policy. A mobile device acceptable use policy is a document that defines the rules and guidelines for using mobile devices, such as smartphones, tablets, and laptops, in the enterprise environment. The policy should cover aspects such as device ownership, security, privacy, compliance, and acceptable and unacceptable behaviors1. A review of the existing policy can help to identify any gaps, inconsistencies, or ambiguities that may cause confusion or non-compliance among the users. The review can also help to ensure that the policy reflects the current business needs, objectives, and risks of the enterprise, as well as the best practices and standards for mobile device management2. By reviewing the relevance of the existing policy, the enterprise can update and improve the policy to make it more clear, comprehensive, and effective. References:
Acceptable Use Policy for Mobile Security for Businesses | Interplay
The essential guide to establishing a mobile device policy - Hexnode Blogs
NEW QUESTION # 173
Fill in the blank with an appropriate word.
________is also referred to as corporate governance, and covers issues such as board structures, roles and executive remuneration.
Answer:
Explanation:
Conformance
NEW QUESTION # 174
A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT. Accountability for these controls is BEST assigned to which of the following?
- A. The board of directors
- B. CIO
- C. Internal audit director
- D. Application users
Answer: A
Explanation:
The board of directors is ultimately responsible for the governance of IT and ensuring that IT supports the enterprise's objectives and strategy. The board of directors should also oversee the implementation and monitoring of IT governance controls to ensure compliance with laws and regulations. Reference: ISACA, CGEIT Review Manual, 7th Edition, 2019, page 17.
NEW QUESTION # 175
The PRIMARY reason a CIO and IT senior management should stay aware of the business environment is to:
- A. adjust IT strategy as needed.
- B. revisit prioritization of IT projects.
- C. re-assess the IT investment portfolio.
- D. measure efficiency of IT resources.
Answer: A
Explanation:
According to the CGEIT exam guide, the primary reason a CIO and IT senior management should stay aware of the business environment is to adjust IT strategy as needed. IT strategy is the plan that defines how IT will support and enable the business strategy and objectives of the enterprise. The business environment is the external and internal factors that affect the enterprise's performance and success, such as market trends, customer demands, competitor actions, regulatory changes, technological innovations, etc. The CIO and IT senior management should stay aware of the business environment to identify and anticipate the opportunities and threats that may arise, and to align and adapt the IT strategy accordingly. This will help to ensure that IT delivers value, benefits and competitive advantage to the enterprise, and that IT risks are managed and mitigated effectively. Reference: CGEIT Exam Candidate Guide, page 13. CGEIT Certification, What is IT Strategy?, What is Business Environment?
NEW QUESTION # 176
Which of the following is MOST important to review during IT strategy development?
- A. Data flows that indicate areas requiring IT support
- B. Current business environment
- C. Industry best practices
- D. IT balanced scorecard
Answer: B
NEW QUESTION # 177
From a governance perspective, the PRIMARY goal of an IT risk optimization process should be to ensure:
- A. the impact of IT risk to the enterprise is managed.
- B. IT risk is mapped to the balanced scorecard.
- C. the IT risk mitigation strategy is approved by management.
- D. IT risk thresholds are defined in the enterprise architecture (EA).
Answer: A
Explanation:
The primary goal of an IT risk optimization process from a governance perspective is to ensure that the impact of IT risk to the enterprise is managed in alignment with the enterprise risk management (ERM) framework and the enterprise objectives. IT risk optimization is not only about defining thresholds, approving strategies or mapping metrics, but about ensuring that IT risk is effectively mitigated, monitored and communicated to support the achievement of enterprise goals. References := CGEIT Exam Content Outline, Domain 4: Risk Optimization1; Certified in Governance of Enterprise IT (CGEIT) Course, Learning Tree2
NEW QUESTION # 178
The board of directors of an enterprise has approved a three-year IT strategic program to centralize the core business processes of its global entities into one core system. Which of the following should be the ClO's NEXT step?
- A. Engage a team to perform a business impact analysis (BIA).
- B. Determine resource requirements for program implementation.
- C. Require the development of a risk management plan.
- D. Require the development of a program roadmap.
Answer: D
Explanation:
A program roadmap is a strategic plan that outlines the vision, objectives, scope, deliverables, milestones, dependencies, risks, and benefits of a large-scale IT program. A program roadmap can help the CIO and other stakeholders to communicate, align, and monitor the progress and outcomes of the program. A program roadmap is essential for a complex and long-term IT program such as centralizing the core business processes of global entities into one core system. A program roadmap can help to ensure that the program is aligned with the IT strategy and the business goals, that the program has a clear and realistic scope and schedule, that the program has adequate resources and governance, and that the program delivers the expected value and benefits1234. Reference: How to Create an IT Strategy Roadmap. Definitive Guide to Developing an IT Strategy and Roadmap. What is an IT Roadmap?. How To Develop a Strategy Roadmap in Six Steps.
NEW QUESTION # 179
A large financial institution is considering outsourcing customer call center operations which will allow the chosen vendor to access systems from offshore locations. Which of the following represents the GREATEST risk?
- A. Inconsistent customer service and reporting
- B. Inadequate business continuity planning
- C. Loss of data confidentiality
- D. Lack of network availability
Answer: C
Explanation:
Loss of data confidentiality represents the greatest risk for a large financial institution that is considering outsourcing customer call center operations, as it would expose sensitive customer and business information to unauthorized access, disclosure, or misuse by the chosen vendor or other third parties. Data confidentiality is especially important for financial institutions, as they deal with personal, financial, and transactional data that are subject to strict regulatory and legal requirements, such as the General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS). A breach of data confidentiality could result in reputational damage, customer dissatisfaction, legal liability, and financial loss for the financial institution. The other options are not as great, as they are more related to the operational or performance aspects of outsourcing, rather than the security or compliance aspects of it. Reference: : CGEIT Review Manual (Digital Version), Chapter 4: Risk Optimization, Section 4.3: IT Risk Management, Subsection 4.3.1: IT Risk Management Overview, Page 153 : CGEIT Review Manual (Digital Version), Chapter 5: Resource Optimization, Section 5.3: Security Resource Management, Subsection 5.3.1: Security Resource Management Overview, Page 192 : Offshore bank call centers face risks around privacy, resilience amid COVID-191 : Call Center Outsourcing Risks and How to Mitigate Them
NEW QUESTION # 180
Which of the following is the MOST appropriate mechanism for measuring overall IT organizational performance?
- A. Maturity model
- B. IT portfolio return on investment (ROI)
- C. IT balanced scorecard
- D. Service level metrics
Answer: C
NEW QUESTION # 181
Which of the following is the PRIMARY consideration for an enterprise when deciding whether to adopt a qualitative risk assessment method?
- A. The method provides a platform for all departments to contribute to the risk assessment.
- B. The method enables an analysis Of recommended controls.
- C. The method identifies areas to immediately address vulnerabilities.
- D. The method provides specific objective measurements of exposure.
Answer: A
Explanation:
The primary consideration for an enterprise when deciding whether to adopt a qualitative risk assessment method is:
The level of detail and accuracy required for the risk assessment. Qualitative risk assessment is a method that uses scenarios, subjectivity, and knowledge to evaluate risks. It does not provide specific objective measurements of exposure, but rather a relative ranking or rating of risks based on their likelihood and impact1. Qualitative risk assessment is suitable for situations where the data is scarce, uncertain, or incomplete, or where the risk assessment needs to be done quickly and easily1. However, qualitative risk assessment may also be biased, inconsistent, or inaccurate, as it depends on the judgment and experience of the risk assessors1. Therefore, an enterprise should consider the level of detail and accuracy required for the risk assessment before choosing a qualitative method. If the enterprise needs more precise and reliable estimates of risk exposure, it may opt for a quantitative method instead1.
The other options are not the primary consideration for an enterprise when deciding whether to adopt a qualitative risk assessment method. The method identifies areas to immediately address vulnerabilities, enables an analysis of recommended controls, and provides a platform for all departments to contribute to the risk assessment are all possible benefits or outcomes of using a qualitative risk assessment method, but they are not the main factor that influences the decision to use it. They may also apply to other methods of risk assessment, such as quantitative or hybrid methods2.
NEW QUESTION # 182
A CIO is planning to implement an enterprise resource planning (ERP) system at the request of the business. Of the following, who is accountable for providing sponsorship for the IT-enabled change across the enterprise?
- A. Human resource (HR) director
- B. CIO
- C. IT strategy committee
- D. CEO
Answer: D
Explanation:
According to the web search results, the CEO is accountable for providing sponsorship for the IT-enabled change across the enterprise. The CEO is the highest-ranking executive in the organization, and has the authority and responsibility to lead the strategic direction and vision of the enterprise. The CEO also has the power and influence to allocate resources, prioritize initiatives, resolve conflicts, and communicate with stakeholders. Therefore, the CEO is the best person to provide sponsorship for the ERP implementation, which is a major and complex IT-enabled change that affects the entire enterprise12.
The other options are not as accountable as the CEO for providing sponsorship for the IT-enabled change across the enterprise. The HR director is responsible for managing the human resources functions of the organization, such as recruitment, training, compensation, and performance management. The HR director may support the ERP implementation by facilitating change management, employee engagement, and organizational development, but does not have the same level of authority and accountability as the CEO3. The IT strategy committee is a group of senior executives from different business units that provide guidance and oversight for the IT strategy and governance of the organization. The IT strategy committee may advise and approve the ERP implementation, but does not have the same level of leadership and visibility as the CEO4. The CIO is responsible for managing the IT functions of the organization, such as planning, implementing, and operating the IT systems and services. The CIO may lead and execute the ERP implementation, but does not have the same level of responsibility and influence as the CEO.
NEW QUESTION # 183
Which of the following should be the FIRST step in planning an IT governance implementation?
- A. Assign decision-making responsibilities.
- B. Obtain necessary business funding.
- C. Define key business performance indicators.
- D. Identify business drivers.
Answer: D
Explanation:
Identifying business drivers should be the first step in planning an IT governance implementation, because business drivers are the factors that influence the enterprise's vision, mission, goals and objectives, and determine the direction and scope of its IT strategy. Business drivers can include internal and external factors such as customer needs, market trends, regulatory requirements, competitive pressures, organizational culture, etc. By identifying business drivers, the enterprise can ensure that its IT governance implementation is aligned with its business needs and expectations, and that it delivers value to the stakeholders. According to the COBIT 5 framework1, one of the principles of governance of enterprise IT (GEIT) is "covering the enterprise end-to-end", which implies that GEIT should integrate and align with the enterprise governance system1.
Therefore, IT governance implementation should start from understanding the enterprise context and drivers. References: Tips for Implementing IT Governance With COBIT 5 - ISACA
NEW QUESTION # 184
To generate value for the enterprise, it is MOST important that IT investments are:
- A. consistent with the enterprise's business objectives.
- B. approved by the CFO.
- C. aligned with the IT strategic objectives.
- D. included in the balanced scorecard.
Answer: A
Explanation:
To generate value for the enterprise, it is most important that IT investments are consistent with the enterprise's business objectives. This means that IT investments should support and enable the achievement of the enterprise's vision, mission, goals, and strategies. IT investments should also align with the enterprise's values, culture, risk appetite, and stakeholder expectations. By ensuring that IT investments are consistent with the enterprise's business objectives, the enterprise can maximize the benefits and value that IT can deliver, and avoid wasting resources on IT projects or initiatives that are not relevant, necessary, or effective. According to one source1, "Driving value creation with technology investments requires a clear understanding of how technology can enable business strategy and create value for the organization." The other options are not the most important factor for generating value for the enterprise, but rather some of the steps or outcomes that can support or result from IT investments. Aligning IT investments with the IT strategic objectives is important, but not sufficient, as the IT strategic objectives should also be aligned with the enterprise's business objectives. Approving IT investments by the CFO is a part of the financial governance process, but it does not guarantee that the IT investments are consistent with the enterprise's business objectives. Including IT investments in the balanced scorecard is a way of measuring and reporting on the performance and value of IT investments, but it does not ensure that the IT investments are consistent with the enterprise's business objectives. References := Driving value creation with technology investments
NEW QUESTION # 185
You are interviewing members of a project team to test their understanding of the assigned risk responses as risk owners. You and the project manager are working together to evaluate the risk responses to determine their effectiveness in the project.
What project management technique are you performing with the project manager in this scenario?
- A. Stakeholder analysis as the project team is a stakeholder
- B. Risk identification with the project team
- C. Risk analysis
- D. Risk audits
Answer: D
NEW QUESTION # 186
In an enterprise that has worldwide business units and a centralized financial control model, which of the following is a barrier to strategic alignment of business and IT?
- A. IT is the exclusive provider of IT services to the business units.
- B. Each business unit has its own steering committee for IT investment and prioritization.
- C. The enterprise's CIO is a member of the executive committee.
- D. Uniform portfolio management is in place throughout the business units.
Answer: B
NEW QUESTION # 187
Which of the following components of a policy BEST enables the governance of enterprise IT?
- A. Terms and definitions
- B. Roles and responsibilities
- C. Regulatory requirements
- D. Disciplinary actions
Answer: B
Explanation:
A policy is a document that defines the rules and guidelines for how an organization conducts its activities and operations. A policy can help to ensure the compliance, consistency, and quality of the organization's performance and outcomes1. A policy typically consists of several components, such as purpose, scope, terms and definitions, roles and responsibilities, procedures, compliance, and review2.
From a governance perspective, one of the most important components of a policy is roles and responsibilities, because it clarifies who is accountable and responsible for implementing, enforcing, monitoring, and improving the policy. Roles and responsibilities can help to establish the authority, accountability, and communication among different stakeholders involved in the policy, such as the board of directors, senior management, business units, IT staff, customers, regulators, etc. Roles and responsibilities can also help to avoid confusion, duplication, or conflict of work among the stakeholders3 .
The governance of enterprise IT (GEIT) is the system by which the current and future use of IT is directed and controlled by an organization. GEIT aims to ensure that IT supports the organization's strategy and objectives, delivers value and benefits, manages risks and resources, and measures performance and outcomes. GEIT requires a clear definition of roles and responsibilities for the IT governance policies, processes, structures, and relationships. Some of the common roles and responsibilities involved in GEIT are:
The board of directors: provides strategic direction, oversight, and approval for IT governance The senior management: provides leadership, support, and guidance for IT governance The business units: provide input, feedback, and collaboration for IT governance The IT function: provides execution, delivery, and improvement for IT governance The audit function: provides assurance, evaluation, and recommendation for IT governance The external stakeholders: provide requirements, expectations, and compliance for IT governance Reference: What is a Policy? Definition & Examples. Policy Components: Definition & Examples. Roles & Responsibilities in Policy Development. [Policy Development: Roles & Responsibilities]. [What is IT Governance? Definition & Frameworks]. [IT Governance Roles & Responsibilities]. [Roles & Responsibilities in IT Governance].
NEW QUESTION # 188
An enterprise is considering outsourcing non-core IT processes Which of the following should be the FIRST step?
- A. Issue a formal request for proposal to outsourcing vendors.
- B. Conduct a cost-benefit analysis for outsourcing.
- C. Establish service level metrics for outsourced activities
- D. Update resource allocation policies
Answer: B
Explanation:
A cost-benefit analysis is a process that compares the costs and benefits of a decision or an action, such as outsourcing non-core IT processes. A cost-benefit analysis can help the enterprise evaluate the feasibility, profitability, and sustainability of outsourcing, as well as identify the potential risks and opportunities. A cost- benefit analysis can also help the enterprise determine the optimal level and scope of outsourcing, and select the most suitable outsourcing partner. A cost-benefit analysis should be the first step before issuing a formal request for proposal, establishing service level metrics, or updating resource allocation policies. References := The Outsourcing Handbook A guide to outsourcing - Deloitte United Kingdom, page 10 Five Tips For Outsourcing Business Processes Effectively In 2021 - Forbes
NEW QUESTION # 189
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